{
  "batch": "1022-coaching-and-consulting-risks",
  "articles": [
    {
      "id": "learn_r1022_coaching_and_consulting_risks_betterup_terms_account_suspension",
      "category": "Safety",
      "title": "[Unverified - being checked] BetterUp: Rules.enforcement",
      "summary": "[Unverified - being checked] BetterUp may suspend or terminate a Coach's account for any violation of the Terms of Service, including failure to comply with coaching guidelines.",
      "body": "BetterUp may suspend or terminate a Coach's account for any violation of the Terms of Service, including failure to comply with coaching guidelines.\n\nWhat BetterUp actually says:\n\n“BetterUp may suspend or terminate your account, or refuse to provide you with access to the Services, at any time, for any or no reason, including if we believe you have violated these Terms of Service, the Coach Guidelines, or any applicable law or regulation.”\n\nNote: Found in BetterUp Terms of Service under 'Account Suspension and Termination' section.",
      "source_type": "official",
      "source_link": "https://www.betterup.com/terms",
      "last_verified": "2026-09-30",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "BetterUp",
      "evidence_quote": "BetterUp may suspend or terminate your account, or refuse to provide you with access to the Services, at any time, for any or no reason, including if we believe you have violated these Terms of Service, the Coach Guidelines, or any applicable law or regulation.",
      "volatility": "medium",
      "from_batch": "1022-coaching-and-consulting-risks",
      "subject": "BetterUp",
      "topic": "Rules.enforcement",
      "applies_to_country": "*",
      "tags": {
        "lane": "any",
        "stage": "running",
        "region": [
          "us"
        ],
        "platform": "betterup",
        "topic": [
          "rules.enforcement"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "source_unverifiable:fetch_failed:HTTP Error 404: Not Found"
        ],
        "checked_utc": "20261024-231418Z"
      }
    },
    {
      "id": "learn_r1022_coaching_and_consulting_risks_betterup_terms_chargeback_liability",
      "category": "Safety",
      "title": "[Unverified - being checked] BetterUp: Money.fees",
      "summary": "[Unverified - being checked] Coaches are liable for chargebacks and refunds, and BetterUp may deduct amounts from payouts to cover disputed transactions.",
      "body": "Coaches are liable for chargebacks and refunds, and BetterUp may deduct amounts from payouts to cover disputed transactions.\n\nWhat BetterUp actually says:\n\n“You are responsible for all chargebacks, refunds, or reversals of payments received for your Services. BetterUp may deduct such amounts from your future payouts or seek reimbursement from you.”\n\nNote: Found in BetterUp Terms of Service under 'Payments and Fees' section.",
      "source_type": "official",
      "source_link": "https://www.betterup.com/terms",
      "last_verified": "2026-09-30",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "BetterUp",
      "evidence_quote": "You are responsible for all chargebacks, refunds, or reversals of payments received for your Services. BetterUp may deduct such amounts from your future payouts or seek reimbursement from you.",
      "volatility": "medium",
      "from_batch": "1022-coaching-and-consulting-risks",
      "subject": "BetterUp",
      "topic": "Money.fees",
      "applies_to_country": "*",
      "tags": {
        "lane": "any",
        "stage": "running",
        "region": [
          "us"
        ],
        "platform": "betterup",
        "topic": [
          "money.fees"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "legal_fetch_over_cap"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1022_coaching_and_consulting_risks_coachhub_terms_confidentiality_breach",
      "category": "Safety",
      "title": "[Unverified - being checked] CoachHub: Safety.privacy",
      "summary": "[Unverified - being checked] CoachHub may disclose confidential client information if required by law or to enforce its terms, creating privacy risks for coaches.",
      "body": "CoachHub may disclose confidential client information if required by law or to enforce its terms, creating privacy risks for coaches.\n\nWhat CoachHub actually says:\n\n“We may disclose your personal information if we believe in good faith that such disclosure is necessary to (a) comply with applicable law, (b) protect or defend our rights or property, (c) protect the safety of users or the public, or (d) respond to an emergency situation.”\n\nNote: Found in CoachHub Terms of Service under 'Privacy' section referencing disclosure exceptions.",
      "source_type": "official",
      "source_link": "https://www.coachhub.com/en/terms-of-service",
      "last_verified": "2026-09-30",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "CoachHub",
      "evidence_quote": "We may disclose your personal information if we believe in good faith that such disclosure is necessary to (a) comply with applicable law, (b) protect or defend our rights or property, (c) protect the safety of users or the public, or (d) respond to an emergency situation.",
      "volatility": "medium",
      "from_batch": "1022-coaching-and-consulting-risks",
      "subject": "CoachHub",
      "topic": "Safety.privacy",
      "applies_to_country": "*",
      "tags": {
        "lane": "any",
        "stage": "running",
        "region": [
          "us"
        ],
        "platform": "coachhub",
        "topic": [
          "safety.privacy"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "legal_fetch_over_cap"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1022_coaching_and_consulting_risks_thoughtleader_terms_scope_of_practice",
      "category": "Safety",
      "title": "[Unverified - being checked] ThoughtLeader: Rules.content",
      "summary": "[Unverified - being checked] ThoughtLeader prohibits coaches from providing therapy or medical advice, with violations leading to immediate account suspension.",
      "body": "ThoughtLeader prohibits coaches from providing therapy or medical advice, with violations leading to immediate account suspension.\n\nWhat ThoughtLeader actually says:\n\n“Coaches must not provide therapeutic, medical, or mental health services. Violation of this prohibition may result in immediate suspension or termination of access to the Platform.”\n\nNote: Found in ThoughtLeader Terms of Service under 'Coach Responsibilities' section.",
      "source_type": "official",
      "source_link": "https://thoughtleader.com/terms",
      "last_verified": "2026-09-30",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "ThoughtLeader",
      "evidence_quote": "Coaches must not provide therapeutic, medical, or mental health services. Violation of this prohibition may result in immediate suspension or termination of access to the Platform.",
      "volatility": "medium",
      "from_batch": "1022-coaching-and-consulting-risks",
      "subject": "ThoughtLeader",
      "topic": "Rules.content",
      "applies_to_country": "*",
      "tags": {
        "lane": "any",
        "stage": "running",
        "region": [
          "us"
        ],
        "platform": "thoughtleader",
        "topic": [
          "rules.content"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "failed",
        "label": "Unverified - being checked",
        "reasons": [
          "claude_review_pull"
        ],
        "checked_utc": "2026-10-19T01:14:15Z"
      }
    },
    {
      "id": "learn_r1022_coaching_and_consulting_risks_growthlounge_terms_client_ownership",
      "category": "Safety",
      "title": "[Unverified - being checked] Growth Lounge: Access.signup",
      "summary": "[Unverified - being checked] Growth Lounge retains ownership of client data and contacts, restricting coaches from taking client information upon leaving the platform.",
      "body": "Growth Lounge retains ownership of client data and contacts, restricting coaches from taking client information upon leaving the platform.\n\nWhat Growth Lounge actually says:\n\n“All client data, including contact information and session notes, remains the exclusive property of Growth Lounge. Coaches may not solicit or transfer client relationships upon termination of their agreement.”\n\nNote: Found in Growth Lounge Terms of Service under 'Intellectual Property and Data Ownership' section.",
      "source_type": "official",
      "source_link": "https://www.growthlounge.com/terms",
      "last_verified": "2026-09-30",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "Growth Lounge",
      "evidence_quote": "All client data, including contact information and session notes, remains the exclusive property of Growth Lounge. Coaches may not solicit or transfer client relationships upon termination of their agreement.",
      "volatility": "medium",
      "from_batch": "1022-coaching-and-consulting-risks",
      "subject": "Growth Lounge",
      "topic": "Access.signup",
      "applies_to_country": "*",
      "tags": {
        "lane": "any",
        "stage": "setting_up",
        "region": [
          "us"
        ],
        "platform": "growthlounge",
        "topic": [
          "access.signup"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "legal_fetch_over_cap"
        ],
        "checked_utc": "20261021-123916Z"
      }
    }
  ]
}
