{
  "batch": "1092-ai-content-services-risks",
  "articles": [
    {
      "id": "learn_r1092_ai_content_services_risks_promptlayer_terms_termination",
      "category": "Safety",
      "title": "[Unverified - being checked] PromptLayer: Rules.enforcement",
      "summary": "[Unverified - being checked] PromptLayer may suspend or terminate access at any time with or without cause and with or without notice",
      "body": "PromptLayer may suspend or terminate access at any time with or without cause and with or without notice\n\nWhat PromptLayer actually says:\n\n“We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, including if we believe you have violated these Terms.”\n\nNote: Section 9.2",
      "source_type": "official",
      "source_link": "https://www.promptlayer.com/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "PromptLayer",
      "evidence_quote": "We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, including if we believe you have violated these Terms.",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "PromptLayer",
      "topic": "Rules.enforcement",
      "applies_to_country": "*",
      "applies_to_scope": "US",
      "tags": {
        "lane": "any",
        "stage": "trouble",
        "region": [
          "us"
        ],
        "platform": "promptlayer",
        "topic": [
          "rules.enforcement"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "thin_body",
          "source_unverifiable:fetch_failed:budget"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1092_ai_content_services_risks_promptlayer_terms_eligibility",
      "category": "Safety",
      "title": "[Unverified - being checked] PromptLayer: Access.signup",
      "summary": "[Unverified - being checked] PromptLayer requires users to be at least 18 or the age of majority in their jurisdiction",
      "body": "PromptLayer requires users to be at least 18 or the age of majority in their jurisdiction\n\nWhat PromptLayer actually says:\n\n“You must be at least 18 years of age or the age of majority in your jurisdiction, whichever is greater, to use the Service.”\n\nNote: Section 3",
      "source_type": "official",
      "source_link": "https://www.promptlayer.com/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "PromptLayer",
      "evidence_quote": "You must be at least 18 years of age or the age of majority in your jurisdiction, whichever is greater, to use the Service.",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "PromptLayer",
      "topic": "Access.signup",
      "applies_to_country": "*",
      "applies_to_scope": "US",
      "tags": {
        "lane": "any",
        "stage": "setting_up",
        "region": [
          "us"
        ],
        "platform": "promptlayer",
        "topic": [
          "access.signup"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "thin_body",
          "source_unverifiable:fetch_failed:budget"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1092_ai_content_services_risks_promptlayer_terms_fees_nonrefundable",
      "category": "Safety",
      "title": "[Unverified - being checked] PromptLayer: Money.payout",
      "summary": "[Unverified - being checked] PromptLayer fees are non-refundable unless otherwise stated or required by applicable law",
      "body": "PromptLayer fees are non-refundable unless otherwise stated or required by applicable law\n\nWhat PromptLayer actually says:\n\n“All fees are non-refundable unless otherwise stated or required by applicable law.”\n\nNote: Section 8",
      "source_type": "official",
      "source_link": "https://www.promptlayer.com/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "PromptLayer",
      "evidence_quote": "All fees are non-refundable unless otherwise stated or required by applicable law.",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "PromptLayer",
      "topic": "Money.payout",
      "applies_to_country": "*",
      "applies_to_scope": "US",
      "tags": {
        "lane": "any",
        "stage": "running",
        "region": [
          "us"
        ],
        "platform": "promptlayer",
        "topic": [
          "money.fees"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "thin_body",
          "source_unverifiable:fetch_failed:budget"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1092_ai_content_services_risks_jasper_terms_output_ownership",
      "category": "Safety",
      "title": "[Unverified - being checked] Jasper: Rules.content",
      "summary": "[Unverified - being checked] Jasper claims no ownership rights over Customer Property and Output remains the customer's",
      "body": "Jasper claims no ownership rights over Customer Property and Output remains the customer's\n\nWhat Jasper AI Inc. actually says:\n\n“We claim no ownership rights over Customer Property. The Customer Property remains yours.”\n\nNote: Section 3a",
      "source_type": "official",
      "source_link": "https://www.jasper.ai/legal/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "Jasper AI Inc.",
      "evidence_quote": "We claim no ownership rights over Customer Property. The Customer Property remains yours.",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "Jasper",
      "topic": "Rules.content",
      "applies_to_country": "*",
      "applies_to_scope": "US",
      "tags": {
        "lane": "any",
        "stage": "running",
        "region": [
          "us"
        ],
        "platform": "jasper",
        "topic": [
          "rules.content"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "thin_body",
          "source_unverifiable:fetch_failed:budget"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1092_ai_content_services_risks_jasper_terms_customer_property_license",
      "category": "Safety",
      "title": "[Unverified - being checked] Jasper: Rules.content",
      "summary": "[Unverified - being checked] Jasper grants itself a royalty-free sublicensable transferable perpetual irrevocable non-exclusive worldwide license to use Customer Property for improving AI models and promoting the Services",
      "body": "Jasper grants itself a royalty-free sublicensable transferable perpetual irrevocable non-exclusive worldwide license to use Customer Property for improving AI models and promoting the Services\n\nWhat Jasper AI Inc. actually says:\n\n“By submitting, posting, displaying, providing, or otherwise making available any Customer Property on or through the Services, you expressly grant... to Jasper a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such Customer Property... for use in connection with (a) providing, maintaining, and improving the Services, (b) modifying, improving, and enhancing artificial intelligence models, and (c) promoting and redistributing part or all of the Services”\n\nNote: Section 3a",
      "source_type": "official",
      "source_link": "https://www.jasper.ai/legal/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "Jasper AI Inc.",
      "evidence_quote": "By submitting, posting, displaying, providing, or otherwise making available any Customer Property on or through the Services, you expressly grant... to Jasper a royalty-free, sublicensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such Customer Property... for use in connection with (a) providing, maintaining, and improving the Services, (b) modifying, improving, and enhancing artificial intelligence models, and (c) promoting and redistributing part or all of the Services",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "Jasper",
      "topic": "Rules.content",
      "applies_to_country": "*",
      "applies_to_scope": "US; EU/UK users may object under Section 12",
      "tags": {
        "lane": "any",
        "stage": "setting_up",
        "region": [
          "us",
          "eu"
        ],
        "platform": "jasper",
        "topic": [
          "rules.content",
          "safety.privacy"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "legal_fetch_over_cap"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1092_ai_content_services_risks_jasper_terms_no_refund",
      "category": "Safety",
      "title": "[Unverified - being checked] Jasper: Money.payout",
      "summary": "[Unverified - being checked] Jasper provides no refunds upon cancellation or termination of the account",
      "body": "Jasper provides no refunds upon cancellation or termination of the account\n\nWhat Jasper AI Inc. actually says:\n\n“You may cancel your Customer Account at any time; however, there are no refunds for cancellation. In the event that Jasper suspends or terminates your Customer Account or this Agreement, you understand and agree that you shall receive no refund or exchange for any unused time on a subscription, any license or subscription fees for any portion of the Services, any content or data associated with your Customer Account, or for anything else.”\n\nNote: Section 5b",
      "source_type": "official",
      "source_link": "https://www.jasper.ai/legal/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "Jasper AI Inc.",
      "evidence_quote": "You may cancel your Customer Account at any time; however, there are no refunds for cancellation. In the event that Jasper suspends or terminates your Customer Account or this Agreement, you understand and agree that you shall receive no refund or exchange for any unused time on a subscription, any license or subscription fees for any portion of the Services, any content or data associated with your Customer Account, or for anything else.",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "Jasper",
      "topic": "Money.payout",
      "applies_to_country": "*",
      "applies_to_scope": "US",
      "tags": {
        "lane": "any",
        "stage": "trouble",
        "region": [
          "us"
        ],
        "platform": "jasper",
        "topic": [
          "money.payout"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "legal_fetch_over_cap"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1092_ai_content_services_risks_jasper_terms_eligibility",
      "category": "Safety",
      "title": "[Unverified - being checked] Jasper: Access.signup",
      "summary": "[Unverified - being checked] Jasper prohibits use by anyone under 13 (or under 16 in Europe) and users previously removed",
      "body": "Jasper prohibits use by anyone under 13 (or under 16 in Europe) and users previously removed\n\nWhat Jasper AI Inc. actually says:\n\n“Any use or access to the Services by anyone under 13 years old (or under 16 years old in Europe) is strictly prohibited and in violation of this Agreement. The Services are not available to any Users previously removed from the Services by Jasper.”\n\nNote: Section 2a",
      "source_type": "official",
      "source_link": "https://www.jasper.ai/legal/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "Jasper AI Inc.",
      "evidence_quote": "Any use or access to the Services by anyone under 13 years old (or under 16 years old in Europe) is strictly prohibited and in violation of this Agreement. The Services are not available to any Users previously removed from the Services by Jasper.",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "Jasper",
      "topic": "Access.signup",
      "applies_to_country": "*",
      "applies_to_scope": "US; EU age 16",
      "tags": {
        "lane": "any",
        "stage": "setting_up",
        "region": [
          "us",
          "eu"
        ],
        "platform": "jasper",
        "topic": [
          "access.signup"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "failed",
        "label": "Unverified - being checked",
        "reasons": [
          "quote_is_nonanswer",
          "strong_label_on_weak_content"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1092_ai_content_services_risks_jasper_terms_dmca_repeat_infringer",
      "category": "Safety",
      "title": "Jasper: Rules.enforcement",
      "summary": "Jasper has a policy of terminating repeat infringers and may limit access or terminate accounts of any user who infringes intellectual property rights",
      "body": "Jasper has a policy of terminating repeat infringers and may limit access or terminate accounts of any user who infringes intellectual property rights\n\nWhat Jasper AI Inc. actually says:\n\n“In accordance with the DMCA and other applicable law, Jasper has adopted a policy of terminating, in appropriate circumstances, Users who are deemed to be repeat infringers. Jasper may also at its sole discretion limit access to the Services and/or terminate the User Accounts of any Users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.”\n\nNote: Section 3c DMCA",
      "source_type": "official",
      "source_link": "https://www.jasper.ai/legal/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "Jasper AI Inc.",
      "evidence_quote": "In accordance with the DMCA and other applicable law, Jasper has adopted a policy of terminating, in appropriate circumstances, Users who are deemed to be repeat infringers. Jasper may also at its sole discretion limit access to the Services and/or terminate the User Accounts of any Users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "Jasper",
      "topic": "Rules.enforcement",
      "applies_to_country": "Us",
      "applies_to_scope": "DMCA",
      "tags": {
        "lane": "any",
        "stage": "trouble",
        "region": [
          "us"
        ],
        "platform": "jasper",
        "topic": [
          "rules.enforcement",
          "safety.legal"
        ],
        "explicitness": "any"
      }
    },
    {
      "id": "learn_r1092_ai_content_services_risks_writesonic_terms_ai_outputs_disclaimer",
      "category": "Safety",
      "title": "[Unverified - being checked] Writesonic: Rules.content",
      "summary": "[Unverified - being checked] Writesonic states AI outputs are probabilistic and may be inaccurate, incomplete, biased, offensive, or infringing, and customer is solely responsible for evaluating them",
      "body": "Writesonic states AI outputs are probabilistic and may be inaccurate, incomplete, biased, offensive, or infringing, and customer is solely responsible for evaluating them\n\nWhat Writesonic Inc. actually says:\n\n“AI Features are probabilistic. Outputs may be inaccurate, incomplete, biased, offensive, infringing, or otherwise unsuitable. Customer is solely responsible for evaluating Outputs before relying on them, publishing them, or making decisions based on them, including through appropriate human review where required by applicable law.”\n\nNote: Section 6.3",
      "source_type": "official",
      "source_link": "https://writesonic.com/legal/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "Writesonic Inc.",
      "evidence_quote": "AI Features are probabilistic. Outputs may be inaccurate, incomplete, biased, offensive, infringing, or otherwise unsuitable. Customer is solely responsible for evaluating Outputs before relying on them, publishing them, or making decisions based on them, including through appropriate human review where required by applicable law.",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "Writesonic",
      "topic": "Rules.content",
      "applies_to_country": "*",
      "applies_to_scope": "US",
      "tags": {
        "lane": "any",
        "stage": "running",
        "region": [
          "us"
        ],
        "platform": "writesonic",
        "topic": [
          "rules.content",
          "money.pricing"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "thin_body",
          "source_unverifiable:fetch_failed:budget"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1092_ai_content_services_risks_writesonic_terms_no_training",
      "category": "Safety",
      "title": "[Unverified - being checked] Writesonic: Safety.privacy",
      "summary": "[Unverified - being checked] Writesonic does not use customer data to train or fine-tune models except where customer opts in",
      "body": "Writesonic does not use customer data to train or fine-tune models except where customer opts in\n\nWhat Writesonic Inc. actually says:\n\n“Writesonic does not use Customer Data to train or fine-tune any general-purpose, foundation, or large-language model offered by Writesonic or by any Model Provider, except where Customer has expressly opted into a separate training, feedback, or improvement program.”\n\nNote: Section 6.4",
      "source_type": "official",
      "source_link": "https://writesonic.com/legal/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "Writesonic Inc.",
      "evidence_quote": "Writesonic does not use Customer Data to train or fine-tune any general-purpose, foundation, or large-language model offered by Writesonic or by any Model Provider, except where Customer has expressly opted into a separate training, feedback, or improvement program.",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "Writesonic",
      "topic": "Safety.privacy",
      "applies_to_country": "*",
      "applies_to_scope": "US; applies to trials and free tier equally",
      "tags": {
        "lane": "any",
        "stage": "setting_up",
        "region": [
          "us"
        ],
        "platform": "writesonic",
        "topic": [
          "safety.privacy"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "legal_fetch_over_cap"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1092_ai_content_services_risks_writesonic_terms_suspension_nonpayment",
      "category": "Safety",
      "title": "[Unverified - being checked] Writesonic: Rules.enforcement",
      "summary": "[Unverified - being checked] Writesonic may suspend access for non-payment after 10 days of notice, or for breach of use restrictions or data warranties",
      "body": "Writesonic may suspend access for non-payment after 10 days of notice, or for breach of use restrictions or data warranties\n\nWhat Writesonic Inc. actually says:\n\n“Writesonic may suspend Customer's access (in whole or in part) immediately if (a) Customer fails to pay any undisputed invoice when due and the failure continues for more than ten (10) days after notice, (b) Customer breaches §5 or §7.3, (c) Customer's use poses a security, legal, or operational risk to the Service or to other customers, or (d) Writesonic is required by law or by a Model Provider to suspend access.”\n\nNote: Section 13",
      "source_type": "official",
      "source_link": "https://writesonic.com/legal/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "Writesonic Inc.",
      "evidence_quote": "Writesonic may suspend Customer's access (in whole or in part) immediately if (a) Customer fails to pay any undisputed invoice when due and the failure continues for more than ten (10) days after notice, (b) Customer breaches §5 or §7.3, (c) Customer's use poses a security, legal, or operational risk to the Service or to other customers, or (d) Writesonic is required by law or by a Model Provider to suspend access.",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "Writesonic",
      "topic": "Rules.enforcement",
      "applies_to_country": "*",
      "applies_to_scope": "US",
      "tags": {
        "lane": "any",
        "stage": "trouble",
        "region": [
          "us"
        ],
        "platform": "writesonic",
        "topic": [
          "rules.enforcement"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "legal_fetch_over_cap"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1092_ai_content_services_risks_writesonic_terms_refund_window",
      "category": "Safety",
      "title": "[Unverified - being checked] Writesonic: Money.payout",
      "summary": "[Unverified - being checked] Writesonic offers a full refund of the initial subscription fee only within 7 days of first purchase for self-serve plans",
      "body": "Writesonic offers a full refund of the initial subscription fee only within 7 days of first purchase for self-serve plans\n\nWhat Writesonic Inc. actually says:\n\n“If Customer purchases a Subscription directly through Writesonic's online checkout, Customer may request a full refund of the initial subscription fee within seven (7) days of first purchase by emailing support@writesonic.com. After that 7-day window, fees are non-refundable except where required by law.”\n\nNote: Section 12.6",
      "source_type": "official",
      "source_link": "https://writesonic.com/legal/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "Writesonic Inc.",
      "evidence_quote": "If Customer purchases a Subscription directly through Writesonic's online checkout, Customer may request a full refund of the initial subscription fee within seven (7) days of first purchase by emailing support@writesonic.com. After that 7-day window, fees are non-refundable except where required by law.",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "Writesonic",
      "topic": "Money.payout",
      "applies_to_country": "*",
      "applies_to_scope": "US; enterprise/agency plans non-refundable except by law",
      "tags": {
        "lane": "any",
        "stage": "running",
        "region": [
          "us"
        ],
        "platform": "writesonic",
        "topic": [
          "money.payout"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "legal_fetch_over_cap"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1092_ai_content_services_risks_elevenlabs_terms_credits_expiration",
      "category": "Safety",
      "title": "[Unverified - being checked] ElevenLabs: Money.payout",
      "summary": "[Unverified - being checked] ElevenLabs prepaid credits expire 12 months after purchase or issuance and are automatically removed without notice",
      "body": "ElevenLabs prepaid credits expire 12 months after purchase or issuance and are automatically removed without notice\n\nWhat Eleven Labs Inc. actually says:\n\n“Unless otherwise specified at the time of purchase or issuance, all Prepaid Credits expire twelve (12) months after the date of purchase or issuance, as applicable. Expired Prepaid Credits are automatically removed from your Account and may not be reinstated. ElevenLabs has no obligation to provide notice prior to the expiration of Prepaid Credits.”\n\nNote: Section 6(b)(vi)",
      "source_type": "official",
      "source_link": "https://elevenlabs.io/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "Eleven Labs Inc.",
      "evidence_quote": "Unless otherwise specified at the time of purchase or issuance, all Prepaid Credits expire twelve (12) months after the date of purchase or issuance, as applicable. Expired Prepaid Credits are automatically removed from your Account and may not be reinstated. ElevenLabs has no obligation to provide notice prior to the expiration of Prepaid Credits.",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "ElevenLabs",
      "topic": "Money.payout",
      "applies_to_country": "*",
      "applies_to_scope": "non-EEA",
      "tags": {
        "lane": "any",
        "stage": "running",
        "region": [
          "us"
        ],
        "platform": "elevenlabs",
        "topic": [
          "money.payout"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "legal_fetch_over_cap"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1092_ai_content_services_risks_elevenlabs_terms_nonrefundable",
      "category": "Safety",
      "title": "[Unverified - being checked] ElevenLabs: Money.payout",
      "summary": "[Unverified - being checked] ElevenLabs Prepaid Credits purchases are non-refundable except where required by applicable law",
      "body": "ElevenLabs Prepaid Credits purchases are non-refundable except where required by applicable law\n\nWhat Eleven Labs Inc. actually says:\n\n“Except where required by applicable law, Prepaid Credits purchases are non-refundable, and no refunds or credits will be provided for unused, partially used, expired, or forfeited Prepaid Credits.”\n\nNote: Section 6(b)(vii)",
      "source_type": "official",
      "source_link": "https://elevenlabs.io/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "Eleven Labs Inc.",
      "evidence_quote": "Except where required by applicable law, Prepaid Credits purchases are non-refundable, and no refunds or credits will be provided for unused, partially used, expired, or forfeited Prepaid Credits.",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "ElevenLabs",
      "topic": "Money.payout",
      "applies_to_country": "*",
      "applies_to_scope": "non-EEA",
      "tags": {
        "lane": "any",
        "stage": "running",
        "region": [
          "us"
        ],
        "platform": "elevenlabs",
        "topic": [
          "money.payout"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "thin_body",
          "source_unverifiable:fetch_failed:budget"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1092_ai_content_services_risks_elevenlabs_terms_suspension",
      "category": "Safety",
      "title": "[Unverified - being checked] ElevenLabs: Rules.enforcement",
      "summary": "[Unverified - being checked] ElevenLabs may suspend or terminate access for content violations, with or without notice, and may delete content",
      "body": "ElevenLabs may suspend or terminate access for content violations, with or without notice, and may delete content\n\nWhat Eleven Labs Inc. actually says:\n\n“We may: (i) delete or remove Content or refuse to post any Content at any time and for any reason with or without notice, including for any violations of applicable law or these Terms; (ii) terminate or suspend your access to all or part of the Services, temporarily or permanently, if the Content is reasonably likely, in our sole determination, to violate applicable law or these Terms.”\n\nNote: Section 4(j)",
      "source_type": "official",
      "source_link": "https://elevenlabs.io/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "Eleven Labs Inc.",
      "evidence_quote": "We may: (i) delete or remove Content or refuse to post any Content at any time and for any reason with or without notice, including for any violations of applicable law or these Terms; (ii) terminate or suspend your access to all or part of the Services, temporarily or permanently, if the Content is reasonably likely, in our sole determination, to violate applicable law or these Terms.",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "ElevenLabs",
      "topic": "Rules.enforcement",
      "applies_to_country": "*",
      "applies_to_scope": "non-EEA",
      "tags": {
        "lane": "any",
        "stage": "trouble",
        "region": [
          "us"
        ],
        "platform": "elevenlabs",
        "topic": [
          "rules.enforcement"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "thin_body",
          "source_unverifiable:fetch_failed:budget"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1092_ai_content_services_risks_elevenlabs_terms_content_license",
      "category": "Safety",
      "title": "[Unverified - being checked] ElevenLabs: Rules.content",
      "summary": "[Unverified - being checked] ElevenLabs grants itself a perpetual irrevocable nonexclusive royalty-free worldwide sublicensable license to use customer content to improve services and develop new products",
      "body": "ElevenLabs grants itself a perpetual irrevocable nonexclusive royalty-free worldwide sublicensable license to use customer content to improve services and develop new products\n\nWhat Eleven Labs Inc. actually says:\n\n“You hereby grant to ElevenLabs a license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, and use your Content to provide the Services (including the trust and safety features therein), to improve the Services, and to develop new services and products. Such license shall be: perpetual and irrevocable, nonexclusive, royalty-free and fully paid, worldwide, and sub-licensable, through multiple tiers.”\n\nNote: Section 4(d)",
      "source_type": "official",
      "source_link": "https://elevenlabs.io/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "Eleven Labs Inc.",
      "evidence_quote": "You hereby grant to ElevenLabs a license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, and use your Content to provide the Services (including the trust and safety features therein), to improve the Services, and to develop new services and products. Such license shall be: perpetual and irrevocable, nonexclusive, royalty-free and fully paid, worldwide, and sub-licensable, through multiple tiers.",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "ElevenLabs",
      "topic": "Rules.content",
      "applies_to_country": "*",
      "applies_to_scope": "non-EEA",
      "tags": {
        "lane": "any",
        "stage": "setting_up",
        "region": [
          "us"
        ],
        "platform": "elevenlabs",
        "topic": [
          "rules.content",
          "safety.privacy"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "legal_fetch_over_cap"
        ],
        "checked_utc": "20261021-123916Z"
      }
    },
    {
      "id": "learn_r1092_ai_content_services_risks_elevenlabs_terms_age_restriction",
      "category": "Safety",
      "title": "[Unverified - being checked] ElevenLabs: Access.signup",
      "summary": "[Unverified - being checked] ElevenLabs prohibits use by anyone under 18 years of age",
      "body": "ElevenLabs prohibits use by anyone under 18 years of age\n\nWhat Eleven Labs Inc. actually says:\n\n“If you are under 18 years of age (or the age of legal majority where you live), you may not use our Services.”\n\nNote: Section 1(a)",
      "source_type": "official",
      "source_link": "https://elevenlabs.io/terms",
      "last_verified": "2026-10-01",
      "reliability": "STRONG PRACTICE",
      "source_tier": "A",
      "source_publisher": "Eleven Labs Inc.",
      "evidence_quote": "If you are under 18 years of age (or the age of legal majority where you live), you may not use our Services.",
      "volatility": "low",
      "from_batch": "1092-ai-content-services-risks",
      "subject": "ElevenLabs",
      "topic": "Access.signup",
      "applies_to_country": "*",
      "applies_to_scope": "non-EEA",
      "tags": {
        "lane": "any",
        "stage": "setting_up",
        "region": [
          "us"
        ],
        "platform": "elevenlabs",
        "topic": [
          "access.signup"
        ],
        "explicitness": "any"
      },
      "verification": {
        "status": "unverified",
        "label": "Unverified - being checked",
        "reasons": [
          "thin_body",
          "source_unverifiable:fetch_failed:budget"
        ],
        "checked_utc": "20261021-123916Z"
      }
    }
  ]
}
